Frequently asked questions

Pup Buzz Mobile delivers professional dog grooming to your doorstep in St. Louis West County. Our state-of-the-art grooming van provides a calm, one-on-one experience to keep your pup happy and healthy.

We offer three tailored packages plus a puppy package for dogs 6 months and under: • Fresh Bath: Shampoo, blow-dry, brush-out, nail trim, ear cleaning. • Lite Groom: Precision trimming of face, feet, and fanny, plus all Fresh Bath services. • Full Groom: Full-body haircut customized to breed or preference, plus all Fresh Bath services. • Puppy Package: Gentle introduction to grooming, basic bath with puppy-safe products, nail trim, face and sanitary area trim, ear cleaning, teeth brushing introduction. Add-ons like teeth brushing, flea baths or paw balm are available.

Choose based on your dog's coat and grooming goals: • Fresh Bath: Perfect for short-haired dogs (e.g., Beagle, Boxer) or those needing a refresh between trims. Keeps coats clean and healthy without cutting. • Lite Groom: Ideal for dogs with medium-length coats (e.g., Cocker Spaniel) or those needing tidy-up trims on face, feet, and fanny for a neat look. • Full Groom: Best for long-haired or curly-coated breeds (e.g., Poodle, Doodle Mixes) requiring a full-body haircut or specific style. • Puppy Package: If your pup is 6 months or younger at the time of the appointment. Share your dog's breed and preferences when booking, and we'll help select the right package.

Grooming frequency varies by coat type: • Short-haired breeds (e.g., Dachshund, Pitbull): Fresh Bath every 6–8 weeks. • Medium-length coats (e.g., Golden Retriever): Lite Groom every 4–6 weeks to prevent matting. • Long or curly coats (e.g., Shih Tzu, Doodle Mixes): Full Groom every 4–6 weeks for style and comfort. Regular grooming maintains a healthy coat and happy pup. We can recommend a schedule after your first visit.

The Fresh Bath is perfect for a thorough clean without trimming. It includes shampoo, blow-dry, brush-out, nail trim, and ear cleaning, ideal for dogs with short or low-maintenance coats or those needing a fresh-up. Teeth brushing is available as an add-on service.

Yes! The Full Groom includes a full-body haircut tailored to your dog's breed standard (e.g., Poodle clip, Teddy Bear cut) or your desired style. Discuss your preferences when booking, and our groomers will make your pup shine.

The Lite Groom focuses on precision trimming of the face, feet, and fanny, keeping sensitive areas clean and free of debris. This package is great for dogs prone to matting in these spots or those needing a polished look without a full haircut, plus it includes all the cleaning essentials.

Book online through our website's scheduling tool or call 636-999-BUZZ. Select your package, date, and time, and we'll be there!

We serve St. Louis West County. Check your zip code on our Booking page to confirm availability.

• Fresh Bath: ~ 60 - 90 minutes • Lite Groom: ~ 90 - 120 minutes • Full Groom: ~ 90 - 180 minutes Times depend on your dog's size, coat condition, and behavior.

Our van is climate-controlled, equipped with professional tools, and sanitized after each session. One-on-one grooming minimizes stress, ensuring your pup's comfort and safety.

Our groomers are skilled at handling dogs with anxiety, mobility issues, or special needs. Let us know your pup's needs when booking, and we'll adapt the session for their comfort.

Matting can cause discomfort. We'll evaluate during the session: • Minor mats: Brushed out or trimmed. • Severe mats: May require shaving for your dog's well-being. We'll consult you and share tips to prevent future matting.

We love showcasing our happy pups on Instagram and Facebook. Per our service agreement, we may take photos during grooming. If you prefer we don't, let us know when booking.

• Ensure your dog has a bathroom break. • Provide a parking spot near your home for our van. • Inform us of any health or behavioral concerns (e.g., allergies, aggression) when booking.

Cancellations made 48+ hours before your appointment are free. Late cancellations or no-shows may incur a fee. See our Booking page for details.

We accept credit/debit cards and digital payments (e.g., Apple Pay), cash and check at the time of service. Payment is processed after grooming is complete.

Our professional groomers are certified in Pet CPR and K9 Esthetician services, ensuring your pet receives the highest standard of care and safety during their grooming session. We maintain ongoing education to stay current with the latest grooming techniques and safety protocols.

Yes, we do groom cats! However, we only groom cats that are familiar with the grooming process and have been groomed in the past. This ensures both your cat's comfort and our groomer's safety during the session.